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Frequently asked questions
We take the security of your information very seriously. We have implemented robust security measures to protect your data. All information you provide is encrypted and stored securely.
If you have forgotten your login details, please click on the "Forgot password" link on the login page. You will be prompted to enter your email address, and a password reset link will be sent to you.
The easiest way to let us know about a claim is through our Client Portal. There, you can share the details of what happened and upload any photos or documents to help us understand your situation and get things moving quickly.
If you’d prefer to speak to us directly, you can also call our office on 01362 698192 and we’ll be happy to guide you through the process.